Refund & Return Policy

At UAE Mart, customer satisfaction is our priority.

Return Eligibility

You may request a return or replacement within 7 days of receiving your order if:

• You received a damaged item
• You received the wrong product
• The item is defective

Return Conditions

To qualify for a return:

• Product must be unused
• Product must be in original packaging
• All seals and labels must remain intact

Opened skincare products cannot be returned for hygiene reasons.

Refund Process

Once your return is approved and inspected, refunds may be issued through:

• Bank Transfer
• Store Credit

Contact For Returns

For return requests, contact us at:

Email: uaemartorg@gmail.com